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CAMPUS

St. Thomas Aquinas

UNIT

Office of Operations
Department of Administration

POSITION

Senior Integrated Operations Specialist

PHONE

+84 1900 6333 97

Roy Le

He/Him/His

Staff

A results-driven operations professional specializing in integrating cross-functional processes, optimizing workflows, and driving organizational efficiency across complex systems.

A facilities and operations professional with experience in coordinating integrated operational activities, supporting infrastructure management, and maintaining efficient workplace environments. Contributes to the smooth operation of organizational facilities through workflow coordination, process improvement, and cross-departmental collaboration, with a focus on reliability, safety, and operational continuity.

Professional Statement

Committed to supporting efficient and well-organized operational environments through practical coordination, facility support, and continuous process improvement. Works closely with teams and departments to ensure daily operations run smoothly, resources are managed effectively, and operational needs are addressed in a timely and consistent manner.

Values responsibility, teamwork, and attention to detail in contributing to a stable, functional, and supportive working environment.

  • Led the implementation of standardized workflows across departments, enhancing consistency and operational scalability.

  • Spearheaded key operational projects that improved coordination between teams and increased overall productivity.

    Developed and introduced performance tracking systems, enabling data-driven decision-making across functions.

  • Played a key role in optimizing resource allocation, resulting in cost savings and improved operational effectiveness.

  • Contributed to organizational growth by ensuring seamless integration of new processes and systems.

  • Cross-functional operations management

  • Process improvement & workflow optimization

  • Strategic planning and execution

  • Data analysis and performance tracking

  • Project coordination and stakeholder management

  • Problem-solving and decision-making

  • Change management and system implementation

  • Communication and interdepartmental alignment

Professional Areas

Capital Infrastructure and Facilities Management

Information Technology and Digital Transformation
Academic Areas
ResearchAreas
[Domain]

[Field]

Senior Integrated Operations Specialist

The American University of Science (AUS)

St. Thomas Aquinas Campus (STAC)
2024 - Present
  • Led cross-functional projects to streamline operational workflows, improving overall efficiency and reducing process bottlenecks.

  • Designed and implemented standardized operating procedures (SOPs) across multiple departments to ensure consistency and scalability.

  • Developed data-driven reporting systems to monitor performance metrics and support strategic decision-making.

  • Coordinated integrated operations initiatives aligning academic, administrative, and support functions.

  • Contributed to continuous improvement programs by identifying gaps and proposing practical, sustainable solutions.

  • Supported organizational transformation through process optimization and system integration efforts.

BIOGRAPHY

SCHOLARSHIP

EXPERTISE

APPOINTMENT

ALBUM

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