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CAMPUS

St. Thomas Aquinas

UNIT

Office of Operations

POSITION

Principal Supervisor of Workforce
Supervisor of Administration

PHONE

+84 1900 6333 97

Mila Phung

She/Her/Hers

Staff

Human Resources and Administration Supervisor, managing attendance, payroll, contracts, records, and administrative tasks. Ensures efficient processes, compliance with regulations, and provides support to employees.

I am a Human Resources and Administration Supervisor, responsible for managing attendance, payroll, contracts, employee records, and daily administrative tasks. I ensure smooth operations, regulatory compliance, and timely support for staff.

In my work, I focus on improving internal processes, resolving arising issues, and coordinating with other departments to ensure HR and administrative functions run efficiently. I strive to create a transparent, clear, and convenient working environment for all employees.

Professional Statement

I believe effective HR and administrative work relies on clear processes, compliance with regulations, and timely support for employees. Every procedure is designed to ensure smooth and efficient operations.

I focus on improving processes, resolving issues promptly, and creating a transparent, fair work environment where employees can confidently develop and complete their tasks.

  • Manage and optimize processes for attendance, payroll, contracts, and employee records.

  • Develop, update, and implement HR and administrative policies and procedures.

  • Guide new employees and ensure accurate adherence to internal processes.

  • Implement process improvement initiatives to enhance departmental efficiency.

  • Resolve arising issues, ensuring compliance and smooth administrative operations.

  • Advise on and develop the company’s HR system, including staffing plans, policies, procedures, functional systems, job descriptions, performance measurement systems, and career paths.

  • Develop annual HR and administrative plans.

  • Advise on employee attraction and retention strategies.

  • Oversee and control recruitment processes.

  • Design and implement employee training and development programs.

  • Manage labor relations, including conflict resolution and disciplinary actions.

  • Advise on and foster corporate culture initiatives.

  • Manage administrative operations, including logistics, reception, procurement, security, and document management.

Professional Areas

[Field]

[Domain]
Academic Areas
ResearchAreas

Principal Supervisor of Workforce and Supervisor of Administration

The American University of Science (AUS)

St. Thomas Aquinas Campus (STAC)
December 2025 - Present



Head of Human Resources and Administration

Edunetwork Australia

December 2023 - December 2025
  • Manage and implement the company’s entire HR system, including organizational charts, staffing plans, policies, procedures, job descriptions, performance evaluation systems, and career progression paths.

  • Develop annual HR and administrative plans and ensure timely execution.

  • Advise on employee attraction and retention policies and oversee the recruitment process.

  • Guide and develop employee skills through training programs and provide on-the-job support.

  • Manage labor relations, resolve conflicts, disciplinary issues, and other arising matters.

  • Participate in building and maintaining corporate culture, ensuring a transparent and professional work environment.

  • Supervise administrative operations, including logistics, reception, procurement, security, and document management.


Head of Human Resources and Administration

AN AN Co., Ltd.

September 2020 - November 2023
  • Advised on and developed the company’s HR system, including organizational charts, staffing plans, policies, procedures, functional systems, job descriptions, performance measurement systems, career paths, and competency frameworks.

  • Developed annual HR and administrative plans.

  • Advised on employee attraction and retention programs.

  • Oversaw and managed recruitment processes.

  • Designed and implemented employee training and development programs.

  • Managed labor relations, including conflict resolution and disciplinary matters.

  • Advised on and fostered corporate culture initiatives.

  • Managed administrative operations, including logistics, reception, procurement, security, and document management.

BIOGRAPHY

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EXPERTISE

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