CAMPUS
St. Thomas Aquinas
UNIT
Office of Operations
POSITION
Principal Supervisor of Workforce
Supervisor of Administration
PHONE
+84 1900 6333 97
Mila Phung
She/Her/Hers
Staff
Human Resources and Administration Supervisor, managing attendance, payroll, contracts, records, and administrative tasks. Ensures efficient processes, compliance with regulations, and provides support to employees.
SHARE PROFILE
I am a Human Resources and Administration Supervisor, responsible for managing attendance, payroll, contracts, employee records, and daily administrative tasks. I ensure smooth operations, regulatory compliance, and timely support for staff.
In my work, I focus on improving internal processes, resolving arising issues, and coordinating with other departments to ensure HR and administrative functions run efficiently. I strive to create a transparent, clear, and convenient working environment for all employees.
Professional Statement
I believe effective HR and administrative work relies on clear processes, compliance with regulations, and timely support for employees. Every procedure is designed to ensure smooth and efficient operations.
I focus on improving processes, resolving issues promptly, and creating a transparent, fair work environment where employees can confidently develop and complete their tasks.
Manage and optimize processes for attendance, payroll, contracts, and employee records.
Develop, update, and implement HR and administrative policies and procedures.
Guide new employees and ensure accurate adherence to internal processes.
Implement process improvement initiatives to enhance departmental efficiency.
Resolve arising issues, ensuring compliance and smooth administrative operations.
Advise on and develop the company’s HR system, including staffing plans, policies, procedures, functional systems, job descriptions, performance measurement systems, and career paths.
Develop annual HR and administrative plans.
Advise on employee attraction and retention strategies.
Oversee and control recruitment processes.
Design and implement employee training and development programs.
Manage labor relations, including conflict resolution and disciplinary actions.
Advise on and foster corporate culture initiatives.
Manage administrative operations, including logistics, reception, procurement, security, and document management.
Professional Areas
Strategic Management
Governance, Strategy, and Institutional Development
Employee Relations and Labor Compliance
Strategic Workforce Planning
Human Capital and Organizational Development
Enterprise Resource Planning
Information Technology and Digital Transformation
Academic Areas
ResearchAreas
Principal Supervisor of Workforce and Supervisor of Administration
The American University of Science (AUS)
St. Thomas Aquinas Campus (STAC)
December 2025 - Present
Head of Human Resources and Administration
Edunetwork Australia
December 2023 - December 2025
Manage and implement the company’s entire HR system, including organizational charts, staffing plans, policies, procedures, job descriptions, performance evaluation systems, and career progression paths.
Develop annual HR and administrative plans and ensure timely execution.
Advise on employee attraction and retention policies and oversee the recruitment process.
Guide and develop employee skills through training programs and provide on-the-job support.
Manage labor relations, resolve conflicts, disciplinary issues, and other arising matters.
Participate in building and maintaining corporate culture, ensuring a transparent and professional work environment.
Supervise administrative operations, including logistics, reception, procurement, security, and document management.
Head of Human Resources and Administration
AN AN Co., Ltd.
September 2020 - November 2023
Advised on and developed the company’s HR system, including organizational charts, staffing plans, policies, procedures, functional systems, job descriptions, performance measurement systems, career paths, and competency frameworks.
Developed annual HR and administrative plans.
Advised on employee attraction and retention programs.
Oversaw and managed recruitment processes.
Designed and implemented employee training and development programs.
Managed labor relations, including conflict resolution and disciplinary matters.
Advised on and fostered corporate culture initiatives.
Managed administrative operations, including logistics, reception, procurement, security, and document management.
BIOGRAPHY
SCHOLARSHIP
EXPERTISE
APPOINTMENT
ALBUM
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