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Layla Phan

She/Her/Hers

+84 1900 6333 97

St. Thomas Aquinas Campus

Office of Academics

Senior Academic Specialist

Experienced in academic coordination and student care, I ensure programs run smoothly by aligning instructor collaboration, course structure, and academic regulations. I focus on maintaining program quality, supporting students, and helping institutions deliver effective and well-organized learning experiences.

As an Academic Specialist at AUS, I support the effective delivery and quality assurance of academic programs by coordinating student support, instructor collaboration, and program operations. My role involves managing teaching schedules, facilitating communication between instructors and students, and ensuring that courses are delivered in accordance with academic regulations and partner institution standards. Through careful coordination and attention to detail, I contribute to maintaining a structured, efficient, and student-centered learning environment.

I believe that effective education is built on clarity, organization, and genuine care for the learning experience. Guided by values of responsibility, precision, and adaptability, I work closely with instructors and academic partners to ensure that course structures are well-designed, schedules are optimized, and academic expectations are clearly communicated. My work focuses on creating conditions that support both teaching effectiveness and student success.

In my professional practice, I am committed to maintaining high academic standards while supporting institutional goals and program sustainability. By combining strong organizational skills with a collaborative approach, I strive to enhance the overall learning experience and contribute to the successful delivery of high-quality academic programs.

Professional Statement

My professional approach centers on ensuring that academic programs are delivered with clarity, efficiency, and strong support for both students and instructors. In my role at AUS, I focus on coordinating short course programs, managing academic operations, and maintaining alignment with partner institution standards. I believe that well-structured academic coordination and clear communication are essential to creating a smooth and effective learning environment.

I am committed to supporting student success while maintaining high academic standards and contributing to the institution’s operational goals. By working closely with instructors, academic partners, and internal departments, I strive to ensure that courses are well-organized, learning experiences are meaningful, and programs are delivered in a way that benefits both students and the organization.

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